Position : Senior Analyst
Location : Bangalore
Job Profile :
- Serve as a strong Business Intelligence reporting analyst with specialty in handling a large volume of customer reporting support.
Experienced with interacting directly with customer business areas for their reporting needs.
- Additionally, experienced in providing technical expertise for managing a large volume of report data refresh support with use of macro’s and scheduling tools to maximize the efficiency.
- A keen eye for detail and ability to be responsive to customer issues.
Continually look for ways to proactively deliver solutions and avoid issues or delays.
- Able to interact across various technical teams in managing a data warehouse business intelligence reporting environment.
- Strong communication skills both written and verbal to provide team and team leaders fully informed and aware of all status or escalation items.
- Can be counted on to provide 24 X 7 support for a mature business intelligence reporting environment.
- Continually striving to grow knowledge in other business intelligence / data warehouse areas.
Job Requirements:
- Experience in data warehouse business intelligence reporting environment.
- Experienced and proficient with 1 or more BI reporting tools for reporting and administration.
- Experience with job scheduling tools such as Control-M and/or Tivoli Workload Scheduler.
- Excellent written and verbal communication skills.
Understands the core business process and purpose of the functional area.
- Resolves customer BI reporting issues with work arounds and ideas for longer term solutions.
- Works with minimal direction.
- Manages multiple assignments and processes.
- Prompt management updates and escalation on all project and production support activity status.
Reference Id : siddharth_bansal@dell.com