Job Designation : Jr. Analyst/ Analyst - Performance Management
Job Location : Chennai, Tamil Nadu, India
Job Description :
To prepare agent performance reports.
To analyze agent performance.
To calculate the working hours of each agent.
Should have a strong knowledge on Call Center operations.
Job Requirements :
Any Graduate
0 - 2 yrs of experience in call centers
Should have good communication and Analytical skill.
Should be good Excel calculations.
Should be willing to work in Night Shift and reliable.
Reference Id : sasha@adaptavant.com
About Adaptavant Technology Solutions Pvt Ltd
Adaptavant Technology Solutions is a U.S based company and operating from Chennai for the past 7 years. The company is specialized into BPO and IT.