Job Designation : Operations Manager
Job Location : Mumbai, Maharashtra, India
Job Description :
- The Operations Manager is responsible for ensuring and improving the performance, productivity, efficiency of departmentaland organizational operations through the provision of effective methods and strategies.
- The OM is responsible for managing change, continuous improvement and operational effectiveness.
- Support the implementation of the short and long-term Business Unit &counterparts.
- Formulate BU wise policies and procedures that would maximize output.
- Partner with leadership to lead change by managing strategic initiatives to meet business needs.
- Operations Management/Operational Effectiveness:
- Manage stakeholder relationships.
- Lead work transition projects for the BU.
- Lead process enhancement/continuous improvement projects by leading gap analysis, developing to-be processes, identifying training needs and ensuring training materials are created.
- Maintain effective governance, control systems and compliance requirements of the company.
- Oversee metrics in order to meet strategic objectives and monitor and evaluate performance of the team in line with the Service Level Agreements.
- Continuously review and establish a robust performance measurement structure.
- Capacity Planning.
- People Management/ Development
Job Requirements :
- 8 plus years experience in the financial services industry, in Operations Management.
- Knowledge and experience in organizational effectiveness and operations management, implementing best practices.
- Proven ability in delivering excellent levels of client and key stake holder service.
- Preferably experienced in conducting transitions/ knowledge transfer activities.
- Ability to establish robust performance measurement structure.
- Highly developed critical thinking and analytical skills
- Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
- Excellent computer skills and proficient in excel, word, outlook, and access
- Excellent interpersonal skills and a collaborative management style.
- MBA/PGDM - Marketing
Reference Id : sangeeta.t@varite.com
